MEMBERS TERMS OF SERVICE AGREEMENT

Last updated: April 4, 2024

By using any of Staytus, Inc.’s websites, apps, software, features, services, or APIs (“Staytus Platform”), you and the company you are authorized to represent (“you”, “your”, “Member”, “Hotel”, “Customer”, or “Client”) agree to these Terms of Service and all other applicable terms, policies, and documentation (collectively, “Member Terms of Service Agreement” or “MTSA”).

Staytus, Inc. is the contracting entity providing our Services, which may be facilitated or executed via one or more of our international affiliates or partners (collectively, “Staytus,” “our,” “we,” or “us”). We provide the Staytus Platform for your business use.

You and we are each a “Party”, and together you and we are “Parties”, to this MTSA. References in this document to “Member” in the singular form or “Members” in the plural form may refer to you individually, or collectively to you and other parties who are also participating in this MTSA.

We provide Members with specific and limited services on the Staytus Platform, which may be delivered on websites and/or software applications published on one or more software application stores, such as the Apple App Store, the Google Play Store, and other similar online app stores.

This MTSA explains our obligations to you and your obligations to us. By using the Staytus Platform in any way, you agree to comply with these terms, our Privacy Policy, and any other legal notices or conditions or guidelines posted on our website and other websites we operate that you use.

  1. DEFINITIONS
    1. Activation Date: the first day of the calendar month
      following the date when Staytus has confirmed receipt of your payment in full of the
      first Service Fee (also referred to as Monthly Fee). Staytus generally confirms receipt of payments on a daily or
      48-hourly basis during regular business days excluding weekends, public holidays,
      and bank holidays.  
    2. Area: a specific area in or surrounding the
      Property. “AT” generally includes the localities inside and immediately surrounding
      the Property. “NEAR” generally includes the local area or neighborhood surrounding
      the Property.
    3. Business Day: each Monday, Tuesday, Wednesday,
      Thursday, or Friday, excluding official published government-sanctioned
      private-sector holidays in the jurisdiction(s) where the Property is located and
      where our offices that provide Services to the Property are located.
    4. Calendar: all dates are according to the Gregorian calendar.
      One calendar quarter is 1st January through 31st March; 1st April through 30th June;
      1st July through 30th September; or 1st October through 31st December.
    5. Customer Account: the record of Customer’s
      subscribed services, rates, prepaid credits, and service period.  
    6. Customer Materials: all information, text, timings,
      photographs, photo image library access, creative or graphic files, messages, phone
      numbers, web link addresses, logos or logo files, brand identity designs, brand
      guidelines, electronic files, or other materials Customer provides to us for use in
      Customer’s Staytus Account in connection with Customer’s participation in the
      Staytus Platform.
    7. Data Privacy and Protection Law: means any and all
      applicable law, regulation, directive, or other binding requirements (each as may be
      implemented, amended, extended, superseded, or re-enacted from time to time, related
      to data protection, data security, marketing, privacy, or the Processing of Personal
      Data, including but not limited to the Regulation (EU) 2016/679
      (GDPR), Directive 2002/58/EC, Directive 2009/136/EC, UK GDPR,
      together with any local, amending or replacement legislation in any EU Member State
      or the UK, and the California Consumer Privacy Act (“CCPA”), together with any
      implementing regulation.
    8. Guest Check: the total bill charged to a customer of
      an outlet in the Property for all items purchased against which a single payment
      transaction is made.
    9. Invitation Code: a digital code used to connect the
      User’s web browser or mobile app to a specific Staytus Account. Invitation codes may
      be delivered via a QR Code, which may be scanned via the User’s mobile device.
      Invitation Codes may be used to connect to specific Users or groups of Users, and to
      target specific distinct Programs to such Users.
    10. Launch Date: the date following the Effective Date
      when, in our sole discretion, the account setup is complete, the Staytus Platform is
      operational at the Property, and Customer is actively inviting community members
      and/or guests to use the Staytus Platform. After such date is determined, we will
      send you a Launch Date certificate.
    11. Location Services: a technology that uses the
      physical location of the mobile device in order to control certain features and
      functions of the Staytus Platform. The Staytus Platform uses Location Services to
      detect when a Subscriber’s mobile device is far from the Property, in the vicinity
      of the Property or inside the Property, and to control the content sent to a
      Subscriber’s web browser and/or app on their mobile device. Location Services are
      subject to the User’s consent as configured in the mobile device’s settings.
    12. Member: a resort, hotel, or other property that is
      subscribed to the Staytus Platform in order to communicate to its Subscribers via
      the Staytus Platform.
    13. Personal Data: has the same meaning as
      defined in the DPA.
    14. Privilege: a digital voucher containing a private
      offer that is published via the Staytus Platform and redeemable in the Property,
      which may have specific unique parameters, such as an offer value or description,
      validity window, expiration date and time, and a secret PIN code (for use by the
      outlet staff, not the Subscriber) required for redemption.
    15. Process / Processing: has the same meaning as
      defined in the DPA.
    16. Program: a distinct communications channel from
      Customer’s Staytus Account. Each Staytus Account may have one or more Programs to
      target different audiences.
    17. Push Notifications: pop-up alerts or banners
      received by the mobile device. Push Notifications can be sent according to precise
      timings, so long as the mobile device has an Internet connection and an eligible
      app, and the User has allowed notifications from the Staytus Platform as configured
      in the mobile device’s settings.
    18. SMS Notifications: Push notifications sent via cellular SMS connection rather than via app.
    19. Staytus Account: a secure database containing
      information, settings, marketing, and other content uniquely for a single Property,
      associated with a dedicated content management system (“CMS”), tailoring and timing
      algorithm, and Internet distribution channels. Certain mobile websites and apps that
      form part of the Staytus Platform may receive dynamic communications from Customer’s
      Staytus Account. In some older Services Agreements, the Staytus Account may be
      referred to as the “Client Account”.
    20. Staytus Materials: all materials provided by or
      through us, our affiliates, subsidiaries, employees, agents, licensors or other
      commercial partners including, but not limited to, all content available on the
      Staytus Platform, the staytus.com website and other websites we own or operate,
      software, software documentation, training materials, “look and feel” and design,
      layout, photographs, graphics, images, text, audio, video, messages, interactive
      messaging systems, design and functions, content management and distribution
      platform, data analytics tools, yield management tools, files, documents, or other
      materials, whether publicly posted or privately transmitted as well as all
      derivative works thereof.
    21. Staytus Services: all services provided by or
      through us, our affiliates, subsidiaries, employees, agents, licensors or other
      commercial partners including, but not limited to, all services delivered to or via
      Staytus Platform, graphic design services, content creation, multilingual
      copywriting services, content hosting services, content management, content
      distribution, audience segmentation services, yield management services, data
      analytics service, data reporting services, and other services we own, provide, or
      operate.
    22. Subscriber: any User whose mobile device is
      connected to a Staytus Account, whether via a mobile app or a website.
    23. User: any person who has installed a Guest App onto
      his or her mobile device.
  2. THE STAYTUS PLATFORM
    1. The Staytus Platform consists of proprietary server-based
      communications systems, web applications, mobile-optimized web applications,
      downloadable mobile applications, and content management systems capable of sending
      different content simultaneously to different Subscribers at different moments in
      time based upon a set of criteria.
    2. The Staytus Platform and associated technologies are owned
      by us or our affiliates. The Parties explicitly acknowledge that the web
      applications, the Guest App and the Hotelier App, along with all versions and
      branded derivatives thereof, the proprietary server back-end, the content management
      system and any associated technologies are, and shall remain, the exclusive
      intellectual property of us and/or our affiliates.
  3. THE HOTELIER WEB
    1. The Hotelier Web by Staytus is a dynamic content display
      and interaction web application software that is part of the Staytus
      Platform.
    2. The Hotelier Web is available for devices running
      compatible web browsers. The Hotelier Web’s compatibility is limited to certain web
      browsers as we may determine from time to time.
    3. We may publish the Hotelier Web under different names
      and/or using different brands, logos, or designs, all of which are collectively the
      “Hotelier Web” in the Agreement.
    4. We will periodically at our sole discretion update the
      Hotelier Web code, content, design, and/or features as a matter of course and
      without notice.
    5. We will periodically at our sole discretion send to Users
      of the Hotelier Web chat messages, Push Notifications, emails or other messages
      containing information about how to use the Hotelier Web, new features, new
      capabilities, or updates about the Staytus Platform.
    6. Use of the Hotelier Web is limited to authorized
      subscribers only.
  4. THE HOTELIER APP
    1. The Hotelier App by Staytus is a dynamic content display
      and interaction application software that is part of the Staytus Platform.
    2. The Hotelier App is available for mobile devices running
      compatible operating systems. The Hotelier App’s compatibility is limited to certain
      mobile operating systems as we may determine from time to time.
    3. We will publish, maintain and update apps as part of the
      Staytus Platform on one or more app stores from time to time at our sole discretion,
      such as the Apple App Store and/or the Google Play Store.
    4. Any app that forms part of the Staytus Platform is
      supported only if it has been downloaded from an authorized app store, is installed
      on a compatible mobile device, and such mobile device is running the original
      operating system provided by the device manufacturer (i.e., the device is not
      “jailbroken” or “rooted” or “hacked” or otherwise modified in a way that is not
      supported by the original equipment manufacturer and original operating system
      provider).
    5. We may publish the Hotelier App under different names
      and/or using different brands, logos, or designs, all of which are collectively the
      “Hotelier App” in the Agreement.
    6. We will periodically, at our sole discretion, update the
      Hotelier App as a matter of course and without notice.
    7. We will periodically, at our sole discretion, send to Users
      of the Hotelier App chat messages, Push Notifications, emails or other messages
      containing information about how to use the Hotelier App, new features, new
      capabilities, or updates about the Staytus Platform.
    8. The Hotelier App is and shall remain available for download
      free of charge to Users. 
    9. Use of the Hotelier App is limited to authorized
      subscribers only.
  5. THE GUEST MOBILE SITE
    1. The Guest Mobile Site is a dynamic content display and
      interaction web application that is part of a Staytus Platform.
    2. The Guest Mobile Site is available for mobile devices
      running compatible web browsers. The Guest Mobile Site’s compatibility is limited to
      certain mobile web browsers as we may determine from time to time.
    3. We may publish the Guest Mobile Site under the name
      “Staytus” or other names and/or using different URLs, domain names, brands, logos,
      or designs, each of which are individually and collectively referred to as the
      “Guest Mobile Site” or the “Mobile Site” in the Agreement.
    4. We will periodically at, our sole discretion, update the
      Guest Mobile Site code, content, design, and/or features as a matter of course and
      without notice.
    5. We will periodically at our sole discretion send to Users
      and Subscribers content, Push Notifications, emails, or other messages containing
      information about how to use the app, new features, new capabilities, or updates
      about the Staytus Platform.
    6. The Guest Mobile Site is and shall remain available for
      access and use free of charge to Users.
  6. THE GUEST APP
    1. The Guest App is a dynamic content display and interaction
      application software that is part of a Staytus Platform.
    2. The Guest App is available for mobile devices running
      compatible operating systems. The Guest App’s compatibility is limited to certain
      mobile operating systems as we may determine from time to time.
    3. We will publish, maintain, and update apps as part of the
      Staytus Platform on one or more app stores from time to time at our sole discretion,
      such as the Apple App Store and/or the Google Play Store.
    4. Any app that forms part of the Staytus Platform is
      supported only if it has been downloaded from an authorized app store, is installed
      on a compatible mobile device, and such mobile device is running the original
      operating system provided by the device manufacturer (i.e., the device is not
      “jailbroken” or “rooted” or “hacked” or otherwise modified in a way that is not
      supported by the original equipment manufacturer and original operating system
      provider).
    5. We may publish the Guest App under the name “Staytus” or
      other names and/or using different brands, logos, or designs, each of which are
      individually and collectively referred to as the “Guest App” or the “Staytus App” in
      the Agreement.
    6. We will periodically at our sole discretion update the
      Guest App as a matter of course and without notice.
    7. We will periodically at our sole discretion send to Users
      and Subscribers content, Push Notifications, emails, or other messages containing
      information about how to use the app, new features, new capabilities, or updates
      about the Staytus Platform.
    8. The Guest App is and shall remain available for download
      and use free of charge to Users.
  7. SERVICES
    1. We will, on or before the Activation Date, activate your
      Staytus Account and provide you with (a) access to your Staytus Account on the
      Hotelier Web and (b) at least one web link and/or QR code for Guest Mobile Site for
      the Property. 
    2. We will provide the services as defined and set forth in a
      duly executed Services Agreement between you and us.
  8. YOUR OBLIGATIONS
    1. Payment
      1. You will pay us on time, without demand, deduction
        or set-off. Invoices are due and payable immediately upon presentation and
        must be paid within 30 days following the invoice date (the “Grace Period”).
      2. You will pay our invoices via credit card or
        electronic funds transfer (“EFT”) at your expense directly to our bank
        account as specified in the invoices and in the currency in which our
        invoices are denominated. Cheques/checks are not an acceptable form of
        payment. 
      3. You will pay our invoices and any additional costs
        as required to ensure that our invoiced amounts are received by us net of
        EFT fees, bank charges, tax withholdings, and any other form of offset or
        deduction.
      4. You will reimburse us for our out-of-pocket
        expenses incurred on your behalf, which include but are not limited to:
        courier, shipping, duties, bank charges on EFTs, and travel expenses for
        visits to the property that you approve in advance. We will seek your
        approval in advance if any individual item of expenditure is over 5% of the
        most recent invoice amount.
      5. All amounts in the Services Agreement are expressed
        exclusive of sales tax, VAT or its territorial equivalent, and all other
        taxes. You will pay the applicable taxes in the relevant
        jurisdiction.
      6. If neither Party raises an objection within two
        months following each invoice date, all calculations made related to such
        invoice shall be deemed to have been wholly and irrevocably accepted by both
        Parties.
    2. Early and Late Payments
      1. If we do not receive payment in full for an
        invoiced amount within the Grace Period following the invoice date, you will pay a
        collections fee of 0.1% of the outstanding balance for each day starting
        from the invoice date, calculated daily, and we may at our sole discretion
        suspend delivery of services in part or in full until we receive your
        payment of the outstanding balance owed.
      2. If you fall more than 120 days in arrears on any
        payment, you will additionally pay a supplemental financing facility charge of
        0.2% of the outstanding balance for each day starting from the invoice date, calculated
        daily.
      3. Discounts, deferrals, waivers, and rebates are subject to your compliance with the Agreement, including on-time payment of invoices, and are applicable only to Terms of the Agreement which are realized in full to completion. Termination of the Agreement at any time other than the end of a complete Term will result in a reassessment of fees at full rates and the balance invoiced and payable prior to the termination date.

      4. If you question or dispute an invoice amount, you
        will pay the invoice amount in full within the Grace Period, and both
        Parties agree to expeditiously seek a resolution in good faith. If not so
        paid, the collections fee and late charge will apply irrespective of the
        dispute, unless the dispute is finally resolved in your favor.
    3. General Cooperation
      1. You will actively cooperate with us to facilitate
        the success of the Staytus Platform.
      2. Each time you provide us with access to Customer
        Materials,
        1. You explicitly acknowledge that you are
          legally responsible to ensure the ownership, usage rights, and
          accuracy of all information and content included in the Customer
          Materials; 
        2. You hereby grant us a worldwide,
          royalty-free, non-exclusive license to host and use the Customer
          Materials in order to provide you with the Staytus Services;
          and 
        3. You hereby represent and warrant that you
          have all the rights necessary to grant us such license.
      3. You understand that the Staytus Platform is designed to operate on
        up-to-date technologies meeting at least the minimum specifications
        set by us from time to time. You will maintain the wireless and networking
        infrastructure to support the Staytus Platform throughout your Property,
        your staff at the Property will use computers, mobile devices,
        and web browsers matching at least the minimum specifications
        we provide to you, and you will inform your guests of such minimum
        requirements as appropriate to facilitate their satisfaction with the Staytus Platform.
      4. If the Agreement includes us providing content
        and/or updates to your Program on your behalf, then you will proactively
        keep us informed about the Property’s outlet offerings, timings, special
        events, and other relevant information, and you will grant us ongoing
        creative autonomy to work within your brand guidelines and the Property’s
        guidelines so that we may produce the most effective work leveraging our
        creative, analytical, and strategic expertise.
      5. In order to enable measurement of the production of
        the Services, Customer will, within less than ten (10) Calendar Days
        following each request by Staytus or automatically on a daily basis, provide
        Staytus with an electronic report from the Property’s Property Management
        System (“PMS”) containing the transaction data billed to the guest-room
        folio listed by individual transaction, including the room number, purchase
        transaction date, time, and amount (“Transaction Reports”).
      6. If advanced segmentation features are included in
        the Services, and if Customer is using the Opera PMS from Oracle, then
        Customer will install and configure Opera report-generating software
        provided by Oracle (FKT Reference: SWB, Part-No.: 5009-209) to automatically
        send demographics reports to Staytus for use in tailoring the content to
        in-house guests and for data analytics purposes to enhance the Staytus
        Platform’s effectiveness and revenue production for Customer.
      7. If the Agreement includes us providing Privileges
        in your Program on your behalf then,
        1. YOU HEREBY AUTHORIZE US TO CREATE AND
          DELIVER PRIVILEGES ON AN ONGOING BASIS ACCORDING TO OUR OWN STANDARD
          BEST PRACTICES;
        2. You will redeem all Privileges presented to
          you from or via the Staytus Platform within the limits and according
          to the parameters set forth within each respective Privilege;
        3. You will proactively support us in defining
          and regularly updating the Property’s market segmentation plan and
          Privileges for Subscribers;
        4. Your Privileges will include offers that
          are sufficiently diverse to allow segmented targeting of the offers
          to various Subscribers based upon criteria, including the outlets
          being promoted, the timings of offers, the User-selected profile and
          preferences in the Staytus Platform, and other conditions as may be
          useful to optimize the effectiveness of the Staytus Platform;
        5. You will include one or more significant
          Privileges at all times that we in our sole discretion agree will
          provide a strong incentive to participate in the Staytus
          Platform;
        6. Your Privileges will contain offers that we
          in our sole discretion agree are sufficiently unique and/or provide
          superior benefits compared to other offers available to the same
          audience during the same timeframe;
        7. YOU WILL, IN ORDER TO ENABLE US TO MEASURE
          THE TOTAL POINT-OF-SALE IMPACT OF THE STAYTUS PLATFORM ON THE
          PROPERTY’S OUTLET SALES, WITHIN NOT MORE THAN 7 CALENDAR DAYS
          FOLLOWING THE END OF EACH CALENDAR MONTH OR UPON OUR REQUEST,
          PROVIDE US WITH MONTHLY REPORTS FROM THE PROPERTY’S POINT OF SALE
          (“POS”) SOFTWARE SHOWING THE NUMBER AND VALUE OF ALL GUEST CHECKS
          WHEREIN A PRIVILEGE FROM THE GUEST APP WAS REDEEMED; AND
        8. YOU WILL, IN ORDER TO ENABLE US TO MEASURE
          THE TOTAL ON-SPEND IMPACT OF THE STAYTUS PLATFORM ON THE PROPERTY’S
          OUTLET SALES, WITHIN NOT MORE THAN 7 CALENDAR DAYS FOLLOWING THE END
          OF EACH CALENDAR MONTH OR UPON OUR REQUEST, PROVIDE US WITH MONTHLY
          REPORTS FROM THE PROPERTY’S PMS IN A MACHINE-READABLE FORMAT (FOR
          EXAMPLE, CSV FORMAT, OR VIA A DIRECT DATA FEED) OF THE PROPERTY’S
          FINANCIAL JOURNAL, INCLUDING ALL NON-ROOM PURCHASE TRANSACTIONS IN
          THE PROPERTY BY IN-HOUSE GUESTS POSTED TO THE GUEST ROOM FOLIOS
          BROKEN DOWN BY INDIVIDUAL LINE ITEM AND BY ROOM NUMBER.
      8. Our staff, agents, and/or affiliates may, from time
        to time, visit and stay at the Property with your pre-approval, whether for
        an incentive, a mystery guest experience audit, or for other business purposes.
        If you give your pre-approval for such a visit or stay, you will, at checkout, reverse
        the charges for accommodation and for the use of the outlets and services
        that fall within our remit for the Staytus Platform. Once you give approval
        and bookings are made, the Property will honor the reservations.
      9. Each Party (the “Authorizing Party”) hereby grants
        permission to the other Party to use the Authorizing Party’s name and logo
        in presentations, marketing materials, customer or supplier lists, business
        reports, products, and Web site listings of customers or suppliers, so long
        as such use is in compliance with a duly executed Services Agreement between
        the Parties. The Authorizing Party retains the right to, at any time, revoke
        such authorization for any specific usage of its name and/or logo by sending
        written notice to the other Party requiring its immediate removal when
        reasonably possible.
    4. Acquiring Subscribers
      1. YOU UNDERSTAND AND ACKNOWLEDGE THAT THE STAYTUS
        PLATFORM IS DESIGNED FOR YOU TO BUILD YOUR OWN COMMUNITY OF SUBSCRIBERS, AND
        THEREFORE THE ACQUISITION OF SUBSCRIBERS IS YOUR SOLE RESPONSIBILITY IN
        ORDER TO ENSURE THE SUCCESS OF THE STAYTUS PLATFORM FOR YOUR
        PROPERTY.
      2. You will follow our instructions for best practices
        to acquire Subscribers.
      3. You will actively promote the Staytus Platform to
        members of the Property’s local community, club members, visitors to the
        Property, pre-arrival guests, and/or in-house guests.
      4. If you wish to provide codes to specific audiences,
        you will design and implement a policy for the distribution of the codes
        exclusively to specific defined and qualified audiences only.
    5. Privilege Redemption
      1. You will ensure the Property staff will honor the
        terms of any bona fide Privilege, voucher or offer for products or services
        in the Property and/or outlet(s) that is presented to your staff by any user
        via the Staytus Platform.
      2. You will ensure the Property staff will record and
        keep records of the unique transaction code for each Privilege and Bonus
        voucher reception for audit purposes.
      3. You will implement standard operating procedures
        for Property staff, and facilitate regularly updated training of Property
        staff using materials we provide, including:
        1. Management and staff responsible for the
          front office: how to invite guests to the Staytus Platform, how to
          describe the benefits to the guest, how to help guests to access the
          Guest Mobile Site and/or download the Staytus App, how to (if
          relevant) provide invitations and codes to guests, and how to answer
          guest questions.
        2. Management and staff responsible for guest
          services: how use the Staytus Platform’s features and capabilities,
          and how to encourage guests during phone enquiries to use the
          Staytus Platform.
        3. Outlet managers: how to redeem Privileges
          and how to answer guest questions.
    6. Equipment and Support
      1. You will ensure the Property provides high-speed
        Wi-Fi service with unhindered Internet access free of charge for the Users
        in the reception area and all outlets participating in the Staytus Platform.
        If reasonably possible, the Property will also provide free high-speed Wi-Fi
        service with unhindered Internet access for the Guest App to communicate
        with the *.staytus.com, *.staytus.net, *.askthehotel.com, and the
        *.sweetbeam.net domains in the entire Property.
      2. If we provide Beacons to you for use at the
        Property, you will (a) place the Beacons in the location(s) we specify; (b)
        reasonably protect such Beacons from damage or theft; (c) monitor and verify
        the continuous and proper operation of the Beacons; (d) regularly replace
        the batteries in all such Beacons at the Property’s expense, as needed, to
        ensure their continuous functioning; and (e) if any such Beacon fail to
        properly operate despite having fresh batteries installed, promptly report
        such information to us and request a replacement Beacon.
      3. If the Property staff distributes Invitation Codes,
        you will print and provide Invitation Codes according to the specifications
        we provide to the Property. If you ask us to print them on your behalf, you
        will reimburse the cost we incur plus a 15% service fee.
      4. You will provide first-level support to Users on
        the property in person, by telephone, and/or via email at your sole
        discretion, based upon training materials we provide. You will log and
        notify us of any User questions or issues not addressed in such materials
        and will keep Property staff advised as we provide updates to such
        materials.
  9. WHAT WE OWN
    1. The Staytus Platform and Staytus Materials are owned by us
      or other parties who have licensed their materials or provided services to us, and
      are protected by copyright, trademark, trade secret ,and other intellectual property
      laws.
    2. All Staytus trademarks and service marks, logos, slogans,
      and taglines are our property. All other trademarks, service marks, logos, slogans,
      and taglines are the property of their respective owners. Except as otherwise
      specifically provided herein, nothing should be construed as granting any license or
      right to use any trademarks, service marks, logos, slogans, or taglines owned by us
      or displayed in the Guest App, Hotelier App, or on the staytus.com website,
      askthehotel.com website, or other websites we own and/or operate without our express
      written permission or the express written permission of such third-party that may
      own the trademark, service mark, logo, slogan, or tagline.
    3. You will not cause or permit anything that may damage or
      endanger our intellectual property rights or our title to them or assist or permit
      others to do so. You acknowledge that we own all rights, including intellectual
      property rights, in any newly-created deliverables developed by us during the term
      of the Agreement irrespective of your participation therein, and all components
      comprising the same except those (a) specifically identified in the Agreement as
      belonging to you or (b) previously belonging to you or a third party.
    4. Subject to this MTSA, we hereby grant you a limited,
      revocable, non-transferable, and non-exclusive license to use the Staytus Materials
      through a Staytus Account to the extent, and only to the extent, necessary to access
      and use the Staytus Services in accordance with the terms of this MTSA. This license
      does not permit you, and you agree not to: store, copy, reproduce, republish,
      modify, upload, post, translate, scrape, rent, lease, loan, sell, distribute,
      transfer, transmit, display, decompile, reverse engineer, reverse assemble, decipher
      or otherwise attempt to discover any programming code or any source code used in or
      with the Staytus Materials or otherwise distribute in any way the Staytus Materials
      other than as specifically permitted in this MTSA. You may not sell, assign,
      sublicense, grant a security interest in or otherwise attempt to transfer any right
      in the Staytus Materials, create derivative works based on or in any manner
      commercially exploit the Staytus Materials, in whole or in part, other than as
      expressly permitted in this MTSA. Any use of the Staytus Materials for any purpose
      other than as specifically permitted herein or without our prior consent or the
      prior written consent of our licensors, as applicable, is expressly prohibited. We
      reserve all rights not expressly granted in this MTSA.
  10. CONTENT
    1. We will:
      1. Adhere to your Property’s brand guidelines and your
        instructions and requirements for all Content we create and publish on your
        behalf.
      2. Immediately upon receipt of your instructions
        remove and discontinue publishing any Content we have published on your
        behalf.
    2. You will not publish Content, or links to Content, that
      is:
      1. Pornographic, sexually explicit, or violent.
      2. Illegal (including stolen copyrighted material and
        material that infringes or has the potential to infringe the intellectual
        property rights of another).
      3. Reasonably likely to cause harm, or that could be
        reasonably considered as slanderous or libelous.
      4. Reasonably likely to breach the privacy rights of
        any Data Subject.
      5. Spam and/or contains unethical or unwanted
        commercial content designed to drive traffic to third-party sites or boost
        the search engine rankings of third-party sites, or to further unlawful acts
        (such as phishing), or mislead recipients as to the source of the material
        (such as spoofing).
    3. We may determine in our sole discretion whether a Staytus
      Account is in violation of any of these rules. If we reasonably determine that your
      Staytus Account is being used for illegal or fraudulent activity, then such Staytus
      Account may be immediately terminated, and its data may be erased without
      compensation or refund.
  11. DISCLAIMER OF WARRANTY
    1. THE STAYTUS PLATFORM, SERVICES AND MATERIALS ARE PROVIDED
      “AS IS,” “AS AVAILABLE,” “WITH ALL FAULTS”, AND WITHOUT ANY WARRANTY OF ANY KIND,
      EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, STAYTUS
      AND ITS LICENSORS DISCLAIM ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED,
      INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY,
      FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WITHOUT LIMITING THE
      FOREGOING, NEITHER STAYTUS NOR ITS LICENSORS WARRANT THAT ACCESS TO THE STAYTUS
      PLATFORM, THE STAYTUS MATERIALS AND/OR THE SERVICES AVAILABLE ON OR THROUGH THE
      STAYTUS PLATFORM WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS, IF ANY, WILL
      BE CORRECTED; NOR DOES STAYTUS OR ITS LICENSORS MAKE ANY REPRESENTATIONS ABOUT THE
      ACCURACY, RELIABILITY, CURRENCY, QUALITY, COMPLETENESS, USEFULNESS, PERFORMANCE,
      SECURITY, LEGALITY, OR SUITABILITY OF THE SERVICES, THE STAYTUS MATERIALS OR THE
      STAYTUS PLATFORM. YOU EXPRESSLY AGREE THAT YOUR USE OF THE STAYTUS PLATFORM AND YOUR
      RELIANCE UPON THE SERVICES AND/OR THE STAYTUS MATERIALS IS AT YOUR SOLE RISK. IN
      ADDITION, STAYTUS IS NOT RESPONSIBLE, AND MAKES NO REPRESENTATIONS OR WARRANTIES FOR
      THE DELIVERY OF ANY MESSAGES (SUCH AS PUSH NOTIFICATIONS, EXPRESSNOTES, OR
      TRANSMISSION OF ANY OTHER CONTENT) SENT THROUGH THE STAYTUS PLATFORM TO
      ANYONE.
    2. IN ADDITION, YOU ACKNOWLEDGE AND AGREE THAT ANY DATA,
      INFORMATION, CONTENT, OR MATERIALS CONTAINED IN OR MADE AVAILABLE IN CONNECTION WITH
      THE SERVICES IS NOT INTENDED AS A SUBSTITUTE FOR THE KNOWLEDGE, EXPERTISE, SKILL,
      AND JUDGMENT OF TAX, FINANCIAL, LEGAL, OR OTHER PROFESSIONALS. THE SERVICES DO NOT
      PROVIDE FINANCIAL OR LEGAL ADVICE. YOU ARE RESPONSIBLE FOR OBTAINING SUCH
      ADVICE.
    3. FURTHER, STAYTUS AND ITS LICENSORS MAKE NO REPRESENTATION
      OR WARRANTIES THAT THE SERVICES OR THE STAYTUS MATERIALS OR THE STAYTUS PLATFORM ARE
      APPROPRIATE OR AVAILABLE FOR USE IN ALL GEOGRAPHIC LOCATIONS. IF YOU USE THE STAYTUS
      PLATFORM, THE SERVICES, OR THE STAYTUS MATERIALS, YOU ARE SOLELY RESPONSIBLE FOR
      COMPLIANCE WITH ALL APPLICABLE LAWS, INCLUDING WITHOUT LIMITATION INTERNATIONAL
      COMMERCE, DUTIES, EXPORT AND IMPORT REGULATIONS. NEITHER STAYTUS NOR ANY THIRD-PARTY
      PROVIDERS, PARTNERS OR AFFILIATES WARRANT THAT THE STAYTUS PLATFORM, ITS SERVERS,
      THE STAYTUS MATERIALS, OR THE SERVICES OR ANY E-MAIL SENT FROM THE STAYTUS PLATFORM
      OR ANY THIRD-PARTY PROVIDERS, PARTNERS, OR AFFILIATES ARE FREE OF VIRUSES OR OTHER
      HARMFUL COMPONENTS.
  12. LIMITATION OF LIABILITY
    1. WE ARE NOT LIABLE TO YOU OR ANY OTHER PERSON FOR DAMAGES OF
      ANY KIND, INCLUDING WITHOUT LIMITATION ANY PUNITIVE, EXEMPLARY, CONSEQUENTIAL,
      INCIDENTAL, INDIRECT, OR SPECIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, ANY
      PERSONAL INJURY, LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA
      ON YOUR COMPUTER OR OTHERWISE) ARISING FROM OR IN CONNECTION WITH USE OF THE STAYTUS
      PLATFORM, THE SERVICES, THE STAYTUS MATERIALS, YOUR CONTENT, THE COMMERCIAL
      PRODUCTS, OR ANY THIRD-PARTY USER GENERATED CONTENT AVAILABLE ON OR THROUGH THE
      STAYTUS PLATFORM, WHETHER UNDER A THEORY OF BREACH OF CONTRACT, NEGLIGENCE, STRICT
      LIABILITY, MALPRACTICE, OR OTHERWISE, EVEN IF STAYTUS HAS BEEN ADVISED OF THE
      POSSIBILITY OF SUCH DAMAGES.
    2. YOU HEREBY RELEASE STAYTUS AND HOLD STAYTUS AND ITS
      PARENTS, SUBSIDIARIES, AFFILIATES, LICENSORS, AND THEIR OFFICERS, DIRECTORS,
      TRUSTEES, AFFILIATES, SUBCONTRACTORS, AGENTS, AND EMPLOYEES HARMLESS FROM ANY AND
      ALL CLAIMS, DEMANDS, AND DAMAGES OF EVERY KIND AND NATURE (INCLUDING, WITHOUT
      LIMITATION, ACTUAL, SPECIAL, INCIDENTAL, AND CONSEQUENTIAL), KNOWN AND UNKNOWN,
      SUSPECTED AND UNSUSPECTED, DISCLOSED AND UNDISCLOSED, ARISING OUT OF OR IN ANY WAY
      CONNECTED WITH THE USE OF THE SERVICES, MATERIALS, APP, YOUR CONTENT, COMMERCIAL
      PRODUCTS, OR ANY THIRD-PARTY USER GENERATED CONTENT AVAILABLE ON OR THROUGH THE
      STAYTUS PLATFORM. YOU HEREBY WAIVE THE PROVISIONS OF ANY STATE OR LOCAL LAW LIMITING
      OR PROHIBITING A GENERAL RELEASE.
  13. EXCLUSIVE REMEDY
    1. IN THE EVENT OF ANY PROBLEM WITH THE STAYTUS PLATFORM, THE
      SERVICES, OR THE STAYTUS MATERIALS, YOU AGREE THAT YOUR SOLE AND EXCLUSIVE REMEDY IS
      TO CEASE USING THE STAYTUS PLATFORM, THE SERVICES, AND THE STAYTUS MATERIALS.
    2. UNDER NO CIRCUMSTANCES SHALL STAYTUS, ITS AFFILIATES, OR
      LICENSORS BE LIABLE IN ANY WAY FOR YOUR USE OF THE STAYTUS PLATFORM, THE SERVICES,
      THE STAYTUS MATERIALS, YOUR CONTENT, THE COMMERCIAL PRODUCTS, OR THIRD-PARTY USER
      GENERATED CONTENT AVAILABLE ON OR THROUGH THE STAYTUS PLATFORM, INCLUDING, BUT NOT
      LIMITED TO, ANY ERRORS OR OMISSIONS, ANY INFRINGEMENT OF THE INTELLECTUAL PROPERTY
      RIGHTS OR OTHER RIGHTS OF THIRD PARTIES, OR FOR ANY LOSS OR DAMAGE OF ANY KIND
      INCURRED AS A RESULT OF, OR RELATED TO, THE USE OF THE STAYTUS PLATFORM, THE
      SERVICES, THE STAYTUS MATERIALS, YOUR CONTENT, THE COMMERCIAL PRODUCTS, OR ANY
      THIRD-PARTY USER GENERATED CONTENT AVAILABLE ON OR THROUGH THE STAYTUS
      PLATFORM.
    3. CERTAIN JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED
      WARRANTIES OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO
      THE EXCLUSIONS SET FORTH ABOVE MAY NOT APPLY TO YOU.
  14. CONFIDENTIALITY
    1. The following conditions shall supplement the Agreement
      between Staytus and Customer, and shall survive the Agreement indefinitely:
      1. “Confidential Information” shall mean any
        non-public information of the other Party that is designated as
        confidential, or that the receiving Party knew or reasonably should have
        known was confidential or proprietary because it derives independent value
        from not being generally known to the public. Without limiting the
        generality of the foregoing, Customer’s Confidential Information shall
        include Customer Materials, data and information regarding Customer’s
        members, customers, sales, marketing, personnel matters, and means of doing
        business; Staytus’ Confidential Information shall include Staytus’
        proprietary methodologies, techniques, technologies, materials, and data.
        The terms and conditions of this Agreement shall be considered Customer and
        Staytus Confidential Information. Confidential Information shall not include
        any information which: (a) a Party can demonstrate was rightfully in its
        possession prior to the date of disclosure to it by the other Party; (b) at
        the time of disclosure or later or is published or becomes part of the
        public domain through no act or failure to act on the part of the Party
        receiving the Confidential Information; (c) a Party has developed
        independently without reference to any Confidential Information of the other
        Party; or (d) a Party can demonstrate came into its possession from a third
        party who had a bona fide right to make such information available.
      2. Except as provided herein, the Party receiving
        Confidential Information will not at any time use such Confidential
        Information for any purpose other than as required for the performance of
        this Agreement and will not disclose to any person, or use for its own
        benefit or the benefit of anyone, Confidential Information of the other
        Party without the prior written consent of said Party. Each Party shall
        limit disclosure of Confidential Information to its: (i) employees or agents
        who have a need to know related to the Parties’ business relationship; (ii)
        third party auditors or consultants who have a need to know in order to
        perform their respective contractual obligations for the receiving Party; or
        (iii) Customer Affiliates that have a need to know related to their business
        relationship with Customer, provided that any person to whom Confidential
        Information may be disclosed under subsections (i), (ii), or (iii), above,
        are subject to a confidentiality agreement or, in the case of a Party’s
        employees, confidentiality policies, that, in either case, protects the
        Confidential Information of the other Party in a manner that is consistent
        with the terms of this section. Upon termination of this Agreement or upon
        the request of the disclosing Party, the recipient of Confidential
        Information shall promptly deliver to the other Party or destroy any and all
        such information in its possession or under its control, and any copies made
        thereof which the recipient of said information may have made, except as the
        Parties by prior express written permission have agreed to retain. The
        Parties acknowledge that, in the case of Confidential Information
        communicated or stored electronically by the receiving Party, the receiving
        Party’s deletion of documents from its network or storage drives will not
        result in the removal of all copies of such information from the receiving
        Party’s back-up or archival systems and any such retained Confidential
        Information shall remain subject to the obligations of confidentiality
        herein. Neither the receiving Party’s retention of archival copies nor
        failure to remove copies from its back-up or archival systems will be deemed
        a breach of this Agreement. Neither Party shall be liable for disclosure of
        Confidential Information if made in response to a valid order of a court or
        authorized agency of government; provided that, if available, seven (7)
        days’ notice first be given to the other Party so a protective order, if
        appropriate, may be sought.
  15. PRIVACY AND DATA SECURITY
      1. As these services involve the Processing of
        personal data, the Parties will comply with all applicable Data Privacy and
        Protection Laws.  
      2. The Data Processing Addendum (“DPA”) shall apply to
        this engagement and forms an integral part of this Agreement.  In the event of a conflict
        between the terms of the MTSA and the DPA, the terms of the DPA shall
        prevail in relation to the Processing of Personal Data.
      3. The DPA is located here.
      4. The Parties acknowledge that, if any additional
        measures are required to comply with applicable Data Privacy and Protection
        Laws, each Party shall promptly enter into any such additional measures
        reasonably requested.
  16. TERMINATION/EXCLUSION
        1. We reserve the right to cease providing Staytus
          Services to you and/or treat the Services Agreement as wrongfully terminated
          by you if:
          1. You are more than 60 days in arrears on any
            payment due to us; or
          2. A petition is presented for an
            administration or winding-up order against you, a receiver is
            appointed over any of your assets, or a resolution for your
            winding-up is passed; or
          3. It appears to us that you are or may become
            unable to pay any sums due or to become due to us.
        2. Notice of Termination shall be valid only if
          delivered while you are fully paid up on all amounts due and all amounts that
          will become due up to and including the date of termination; you may not give
          notice to terminate the Agreement while you are in arrears on any
          outstanding balance owed. 
        3. Early termination or termination without the
          provision of written notice as required shall incur, in addition to other
          rights and remedies applicable, administrative charges of USD 500 plus USD
          10 per guest room in the Property plus USD 62 per display device we provided
          to you, if any.
        4. Temporary suspension and resumption of Staytus
          Services in full or in part due to non-payment or late payment shall incur,
          in addition to other rights and remedies, administrative charges of USD 200
          plus USD 5 per guest room in the Property.
        5. For the avoidance of doubt, non-renewal of the
          Agreement shall have the same meaning as termination of the
          Agreement.
        6. We reserve the right to withhold, remove and/or
          discard any Content available as part of your Staytus Account, with or
          without notice if deemed by us to be contrary to this MTSA. For avoidance of
          doubt, we have no obligation to store, maintain or provide you a copy of any
          content provided by you or anyone else.
  17. AMENDMENTS
    1. We reserve the right, in our sole discretion, to modify, replace, refuse
      access to, suspend or discontinue the Staytus Services, partially or
      entirely, or to add, change and modify prices for all or part of the Staytus
      Services for you or for all our Members at any time and at our sole
      discretion. Each such change shall be effective immediately, except where
      such change takes place prior to the end of a current valid Term of our
      Agreement, in which case such change shall take place immediately following
      the end of such Term.
      Any increase in the Service Fee set forth in the Agreement
      between you and us, if no change to the subscribed services or quantities
      has been agreed by both Parties, shall be limited to not more than 1% above
      the rate of inflation published by the U.S. Bureau of Labor Statistics.
    2. We reserve the right, in our sole discretion, to
      modify or replace any part of this MTSA at any time, effective upon the date
      of the change. In the event of any such change, we will post the date of the
      most recent change on this web page. If you have a Services Agreement with
      us with an Effective Date that is prior to the date of any update to the
      MTSA, we may (but are not required to) provide you with notice via the email
      address that we have on file for you that we have changed the MTSA. You and
      we both understand that sometimes there are issues with email communication.
      We are not responsible if any email notice gets caught by your SPAM filter
      and you do not see it, if you have given us the wrong email address (or
      failed to update your address) or if there are other communications issues
      that prevent email from reaching you. Therefore, we encourage you to
      frequently visit this web page periodically to monitor any changes.
    3. Your continued use of or access to the Staytus
      Services following the posting of any changes to this MTSA, unless you email us
      to state your objection to a specific
      change, constitutes your acceptance of each such amendment. Any changes to
      the MTSA will be subject to a grace period of 30 calendar days wherein you
      will have the right to the previous MTSA version at your sole discretion
      (your “Update Grace Period”) if you email us prior to the end of your Update Grace
      Period to notify us of your objection. Upon receipt of your email, we will
      have the right at our sole discretion to either (a) terminate the Agreement
      without penalty, (b) extend your Update Grace Period until the end date of
      the current Term of the Agreement, or (c) extend your Update Grace Period until the
      date of the subsequent revision to the MTSA.
    4. We may also, in the future, offer new services
      and/or features through Staytus Platform (including the release of new tools
      and resources). For the avoidance of doubt, such new features and/or
      services shall be subject to the terms and conditions of this MTSA.
  18. DISPUTES
    1. If the Member Property is located within any
      country in the continent of either North America, South America, or
      Caribbean, then any dispute, difference, controversy or claim arising out of
      or in connection with this contract, including (but not limited to) any
      question regarding its existence, validity, interpretation, performance,
      discharge and applicable remedies, shall be subject to the exclusive
      jurisdiction of the Courts of the State of California.
    2. If the Member Property is located within the
      country of Australia, Indonesia, Malaysia, New Zealand, Philippines,
      Singapore, Thailand, or any country having a direct physical border with any
      of these countries, then any dispute, difference, controversy or claim
      arising out of or in connection with this contract, including (but not
      limited to) any question regarding its existence, validity, interpretation,
      performance, discharge and applicable remedies, shall be subject to the
      exclusive jurisdiction of the Singapore International Commercial
      Court.
    3. If the Member Property is located within the United
      Kingdom, any country in the European Union, or any country having a direct
      physical border with any of these countries, then any dispute, difference,
      controversy or claim arising out of or in connection with this contract,
      including (but not limited to) any question regarding its existence,
      validity, interpretation, performance, discharge and applicable remedies,
      shall be subject to the exclusive jurisdiction of the courts of
      England.
    4. If the Member Property is located in the United
      Arab Emirates or in any country not included in the aforementioned lists,
      then any dispute, difference, controversy or claim arising out of or in
      connection with this contract, including (but not limited to) any question
      regarding its existence, validity, interpretation, performance, discharge
      and applicable remedies, shall be subject to the exclusive jurisdiction of
      the Courts of the Dubai International Financial Centre (“the DIFC
      Courts”).
    5. Prior to filing a claim with any court, the Parties
      agree to negotiate and attempt to reach an amicable settlement in good
      faith, and either Party may refer any matter of dispute to be finally
      resolved by arbitration in accordance with the Swiss Rules of International
      Arbitration of the Swiss Chambers’ Arbitration Institution in force on the
      date on which the Notice of Arbitration is submitted, with Geneva serving as
      the seat of arbitration and one arbitrator, or, at Staytus’ sole discretion,
      by litigation in any competent court having jurisdiction.
    6. All proceedings shall be conducted in
      English.
  19. OTHER
    1. You acknowledge that a violation or attempted
      violation of any of this MTSA will cause us such damage as will be
      irreparable, the exact amount of which would be impossible to ascertain and
      for which there will be no adequate remedy at law. Accordingly, you agree
      that we shall be entitled as a matter of right to an injunction issued by
      any court of competent jurisdiction, restraining such violation or attempted
      violation of these terms and conditions by you, or your affiliates,
      partners, or agents, as well as to recover from you any and all costs and
      expenses we sustain or incur in obtaining such an injunction, including,
      without limitation, reasonable attorney’s fees. You agree that no bond or
      other security shall be required in connection with such injunction.
    2. Each Party is released from its respective
      obligations during an event of national emergency, war, prohibitive
      governmental regulation or if any other cause beyond the reasonable control
      of one or both of us renders the performance of the Services Agreement
      impossible or impractical (a “Force Majeure Event”), whereupon all money due
      under the Services Agreement shall be paid immediately. The Party prevented
      from fulfilling its obligations, once aware of such event, agrees to inform
      the other Party of such Force Majeure Event immediately as soon as
      practicable. The terms of the Agreement shall be temporarily suspended for
      the duration of the Force Majeure Event, and shall resume upon written
      notice from either Party to the other after the Force Majeure Event has
      ended.
    3. In no event shall you be entitled to rescission,
      injunctive or other equitable relief, or to enjoin or restrain the operation
      of Staytus or the Staytus Platform, the exploitation of any advertising or
      other materials issued in connection therewith, or the exploitation of the
      Staytus Platform or any content used or displayed through the Staytus
      Platform.
  20. MISCELLANEOUS
    1. In the event of a conflict between the terms of the MTSA and the Services
      Agreement signed by you and us, the terms of the Services Agreement shall
      prevail.
    2. WARRANTY
      1. Each of the Parties warrants its power to
        enter into the Services Agreement and has obtained all necessary
        approvals to do so.
      2. We warrant that we will provide the Staytus
        Services to you with high quality and according to your
        instructions, guidelines and requirements whenever possible and
        reasonable.
      3. You agree that we will not be liable for
        lost revenue or lost revenue opportunities, or any other financial
        outcome resulting from the delivery or non-delivery of all or any
        portion of the Staytus Services, except as otherwise specified
        within the Services Agreement.
    3. If any portion of the Services Agreement, including
      this MTSA, is found to be unenforceable, the remaining portion will remain
      in full force and effect.
    4. If we fail to enforce any of the Services
      Agreement, including this MTSA, it will not be considered a waiver.
    5. Any amendment to or waiver of this MTSA must be
      made in writing and signed by us.
    6. You will not transfer any of your rights or
      obligations under this MTSA to anyone else without our prior written
      consent.
    7. All of our rights and obligations under this MTSA
      are freely assignable by us in connection with a merger, acquisition, or
      sale of assets, or by operation of law or otherwise.
    8. This MTSA does not confer any third-party
      beneficiary rights.
    9. Notices: 
      (a) Except as specified elsewhere in this Agreement, notices under this
      Agreement must be in writing and signed by an authorized party to the Agreement, and are deemed given on: (i) personal delivery, (ii) when received by the addressee if sent by a recognized
      overnight courier with receipt request, or (iii) the first business day after sending by email,
      except that email will not be sufficient for notices regarding
      Infringement Claims, alleging breach of this Agreement by Staytus, or
      of Customer’s termination of this Agreement for Cause. 
      (b) Notices to Staytus must be provided according to the details provided here, as may be updated from time to time: (i)  Most notices under our Staytus Services Agreement can be sent to [email protected]. For claims of breach by Staytus, infringemenent of IP or termination for cause, please provide physical notice to:  Staytus Inc, 16192 Coastal Highway, Lewes, DE 19958-3608, Attention: General Counsel.

      (ii) For reporting copyright and trademark violations, please send an email to [email protected] with the subject line “Copyright” or “Trademark” as applicable.
      (iii) For Staytus Support, please go here.
      This includes technical support, as well as pricing, billing and
      licensing support (including if you wish to terminate your subscription
      or exercise your refund right).

      For supplier queries, please email [email protected].
      (c) Notices to Customer must be provided to the billing or technical
      contact provided to Staytus, which may be updated by Customer from
      time to time in Customer’s account portal.  However, Staytus may
      provide general or operational notices via email, on its website or
      through the Products. 

    10. A printed version of this MTSA and of any related
      notice given in electronic form shall be admissible in judicial or
      administrative proceedings based upon or relating to this MTSA to the same
      extent and subject to the same conditions as other business documents and
      records originally generated and maintained in printed form.