Staytus

STAYTUS TERMS AND CONDITIONS OF USE

Last updated: 12th of February 2025

Welcome to Staytus! Please carefully read these Terms and Conditions of Use (the “Terms”) before using the staytus.com website or any other website operated by Staytus (collectively, the “Staytus Website”) or any Staytus mobile software application (collectively, the “Staytus App”). The Staytus Website and the Staytus App (separately or collectively, the “Service”) are provided, owned and operated by Staytus Inc and its affiliates (“Staytus”, “us” or “we”).

PLEASE READ THESE TERMS CAREFULLY AS THEY CONSTITUTE A LEGAL AGREEMENT BETWEEN YOU AND STAYTUS. By accessing or using any part of the Service, you agree to be bound by these Terms. If you are below 18 years of age or you do not agree to the Terms, Staytus does not grant you permission to, and you must not, access or use the Service.

All references to Staytus include its agents, employees, officers, spokespersons and other affiliates.

Introduction:

Staytus is a social media platform for travelers and hotel fans. The Service is designed for use by guests, visitors, and prospective guests (each a “Subscriber”) of hotels and resorts.

You become a User when you access the Service in any way, and you become a Subscriber when you sign into the Service using any verification method such as your email or phone number, or when you “Sign in with” your social media account, Apple ID, Google ID, or similar account.

The Service allows Users to to view content on Staytus, and allows Subscribers to view, post, comment, chat, and interact on Staytus.

As a social media platform specifically for hotel fans, Staytus hosts pages for many of the best hotels and resorts in the world. Each hotel page may contain content posted by Subscribers and/or by the hotel or resort itself. Certain hotels and resorts that choose to become a member of the Staytus program (the “Member Hotel”) may also provide time-sensitive information, such as restaurant opening hours, personal messages, announcements, special privileges, discounts and limited-time offers (the “Hotel Information”) from a hotel or resort property to Subscribers. The Service also allows Subscribers to interact with the Member Hotel in various ways, such as by asking questions, making requests, making restaurant table reservations, making purchases and placing orders (the “Guest Interactions”) with the Member Hotel. 

The Subscriber’s selected link to a specific Member Hotel may be governed by the Subscriber’s manual selection of a Member Hotel, the mobile device’s physical proximity to a Member Hotel, the Subscriber’s bookings at such Member Hotel, and/or other means such as the use of an Invitation Key from such Member Hotel.

DEFINITIONS

  • “Service” refers to the online platform and its related services.
  • “Subscriber” refers to any person who is a traveler or prospective traveler who registers to create an account on Staytus.
  • “Member” refers to hotels or resorts actively engaging with Subscribers on Staytus.
  • “Content” refers to photos, videos, comments, captions, and any other material posted on Staytus.

ACCESS AND USE

Anyone can view content on Staytus. Only Subscribers and Members may post content and communicate with other users. Members may post updates, respond to Subscriber posts, and share information about their hotels. Posting photos and videos on a hotel’s page on Staytus is limited to: (a) Subscribers who are or have recently been physically present at that specific hotel, and (b) Authorized representatives of the Member hotel. 

How the Staytus App Works:

In the Terms, the word “you” refers to a Subscriber. The Staytus App may be downloaded from the Apple App Store or the Google Play Store for free, or may be accessed on the web via URL, link, or QR code. Use of the Staytus App is also completely free. Staytus does not charge any fees to the Subscriber whatsoever. A Subscriber whose app is linked to a Member Hotel will receive Information about events, activities and offers available to the Subscriber at the Member Hotel. The Information is sent to the Staytus App through a combination of background content updates, occasional push notifications, and content feeds. The Subscriber’s link to a Member Hotel may be governed by the mobile device’s physical proximity to such Member Hotel, the Subscriber’s manual selection, and/or whether the Staytus App has scanned an Invitation Key from such Member Hotel.

Information, including special offers and privileges, may vary between Subscribers.

Limits on Access and Use of the Service

No one under 18 is allowed to create an account or use of the Service. By using the Service, you agree that you are at least 18 years of age or, if you are under 18 years of age (a “Minor”), that you are using the Platform with the consent of your parent or legal guardian and you have received your parent’s or legal guardian’s permission to use the Service and agree to these Terms. Subject to compliance with these Terms, we are granting you a limited, personal, non-exclusive and non transferable license to access and use the Service, and any content, information, and related materials that may be made available through the Service, in each case solely for your personal, noncommercial use. You have no other rights in the Staytus Website, the Staytus App, or the Services, and any rights not expressly granted in these Terms are reserved by us. You may not (i) modify, disassemble, decompile or reverse engineer the Staytus App, except to the extent that such restriction is expressly prohibited by law; (ii) rent, lease, loan, resell, sublicense, distribute or otherwise transfer the Staytus App to any third-party; or (iii) remove, circumvent, disable, damage or otherwise interfere with security-related features of the Staytus App.

CONTENT OWNERSHIP AND LICENSE

  • You retain ownership of any content you post on Staytus.

  • By posting content, you confirm that you own or have the legal rights to share such content.

  • You grant Staytus a royalty-free, worldwide, sublicensable, and transferable license to host, use, share, modify, and sublicense your content for a rolling 365-day period from the date of posting.

  • If you wish to revoke Staytus’ license to your content, you must provide written notice to [email protected] at least 365 days in advance (or less if required by law).

PROHIBITED CONDUCT

You agree not to:

  • Post unlawful, defamatory, obscene, or infringing content.

  • Violate intellectual property rights.

  • Engage in harassment or abusive behavior.

  • Use automated means to scrape data from Staytus.

  • Falsely represent the location of Content you post on Staytus, or falsely represent the relationship between the Content you post and any hotel including the hotel whose page you post the Content on.

Disclaimer of Warranties

THE WEBSITE, THE STAYTUS APP, AND THE SERVICE ARE PROVIDED “AS IS” AND “AS AVAILABLE” AND TO THE EXTENT PERMITTED BY LAW AND EXCEPT AS EXPLICITLY STATED HEREIN, WITHOUT WARRANTIES EXPRESS, IMPLIED, OR STATUTORY. WE DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED OR STATUTORY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE OR PURPOSE, OR SATISFACTORY QUALITY. Staytus is not a party to any agreements between any Subscriber and any Member Hotel. Staytus shall not be held responsible for any service, behavior, representation, omission, or any action whatsoever made or not made by any Member Hotel. In case of any breach of any agreement between a Subscriber and a Member Hotel, the Subscriber shall not hold Staytus responsible.

Staytus shall have no responsibility if a Subscriber refuses to comply with these Terms.

STAYTUS MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE, THAT THE WEBSITE, THE STAYTUS APP AND/OR THE SERVICE WILL MEET YOUR REQUIREMENTS, THAT YOUR USE OF THE PLATFORM WILL BE UNINTERRUPTED, AVAILABLE, OR ACCURATE. Staytus does not provide guarantees of any discounts, privileges, offers, or information. Staytus does not provide refunds, and you as a Subscriber understand that Staytus is unable to assure that a privilege or offer from a Member Hotel will be supplied as referenced in the Information, or at all. Staytus has the right to suspend or cancel any Information, including any discount, offer or privilege, at any time and for any reason or no reason.

Limitation of Liability

YOU ARE USING THE WEBSITE, THE STAYTUS APP, AND SERVICES AT YOUR SOLE RISK. WE SHALL NOT BE LIABLE TO YOU FOR ANY DAMAGES RESULTING FROM YOUR USE OF THE SERVICE. IN NO EVENT SHALL WE BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, EXTRAORDINARY, PUNITIVE, SPECIAL, INCIDENTAL, EXTRAORDINARY, EXEMPLARY, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING DAMAGES RESULTING FROM LOSS OF DATA, REVENUE, LOST PROFITS, COST OF SUBSTITUTE GOODS AND SERVICES, PERSONAL INJURY, PROPERTY DAMAGE, OR OTHER ECONOMIC ADVANTAGE RELATED TO, IN CONNECTION WITH, OR OTHERWISE RESULTING FROM ANY USE OF THE WEBSITE, THE STAYTUS APP, OR THE SERVICE, REGARDLESS OF THE NEGLIGENCE (EITHER ACTIVE, AFFIRMATIVE, SOLE, OR CONCURRENT) OF STAYTUS, EVEN IF STAYTUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Purchases

If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your hotel room number, credit card information, contact information and/or demographic information. Purchases are made via the Member Hotel directly, and not via the Staytus App.

Links To Other Web Sites

The Service may contain links to third party web sites or services that are not owned or controlled by Staytus. If you use these links, you may leave the Service.

Staytus has no control over, and we are not responsible for the content, practices, or any other aspect of any third party websites or services, including their collection and use of information about you. You further acknowledge and agree that Staytus shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services. If you decide to access any third-party websites linked to from the Service, you do so entirely at your own risk and you must follow the privacy policies and terms of use for those third-party websites.

Privacy Policy

We respect the information that you provide to us, and want to be sure you fully understand exactly how we use that information. Please review our privacy policy, which explains our privacy practices and provides information about your rights and choices with respect to your personal information.

Changes

We may change, update, add, remove, or otherwise amend these Terms or our Privacy Policy at any time. We will inform you of any modifications to these Terms by posting them on the staytus.com website and in the Staytus App, and without any specific notice to you. By your continued use of the Service, you accept the Terms and the Privacy Policy, as modified at the time of such use. If you do not agree to the Terms or the Privacy Policy, as modified from time to time, then you must not use or access the Service.

Contact Us:

If you have any questions about these Terms, please contact us at [email protected]