Last updated: 24 May 2018

Please carefully read these Terms and Conditions of Use (the “Terms”) carefully before using the website (the “Staytus Website”) or any Staytus mobile software application (collectively, the “Staytus App”). The Staytus Website and the Staytus App (separately or collectively, the “Service”) are provided, owned and operated by Staytus Ltd (BVI) (“Staytus”, “us” or “we”).

By accessing or using the Service, you agree that you have read and agree to be bound by the Terms and meet all of the eligibility requirements in the Terms. If you do not agree to the Terms, or do not meet all of the eligibility requirements in the Terms, Staytus does not grant you permission to, and you must not, access or use the Service.

All references to Staytus include its agents, employees, officers, spokespersons and other affiliates.


The Service is designed for use by guests, visitors, and prospective guests (each a “Subscriber”) of hotels and resorts. The Staytus App provides time-sensitive information, messages, privileges, discounts and limited-time offers (the “Information”) from a hotel or resort property that is a member of the Staytus program (the “Member Hotel”) to a Subscriber. The Information is sent to the Staytus App through a combination of background content updates and occasional push notifications according to the Subscriber’s link to a Member Hotel, and other information. The Subscriber’s link to a Member Hotel may be governed by the mobile device’s physical proximity to such Member Hotel, the Subscriber’s bookings at such Member Hotel, and/or whether the Staytus App has scanned an Invitation Key from such Member Hotel.

You may become a Subscriber by downloading the Staytus App through the Apple App Store or the Google Play Store, installing it on your mobile device, and logging into the Staytus App using your verified email address or via any supported social media account.

It is understood and agreed that Staytus may, in its sole discretion, modify or otherwise amend the Terms and/or the Privacy Policy by updating them on the website and in the Staytus App, and without any specific notice to you. By your use of the Service, you accept the Terms and the Privacy Policy, as modified at the time of such use. If you do not agree to the Terms or the Privacy Policy, as modified from time to time, then you must not use or access the Service.

How the Staytus App Works:

In the Terms, the word “you” refers to a Subscriber of the Staytus App.

The Staytus App may be downloaded from the Apple App Store or the Google Play Store for free. Use of the Staytus App is also completely free. Staytus does not charge any fees to the Subscriber whatsoever.

A Subscriber whose app is linked to a Member Hotel will receive Information about events, activities and offers available to the Subscriber at the Member Hotel. The Information is sent to the Staytus App through a combination of background content updates, occasional push notifications, and content feeds. The Subscriber’s link to a Member Hotel may be governed by the mobile device’s physical proximity to such Member Hotel, the Subscriber’s manual selection, and/or whether the Staytus App has scanned an Invitation Key from such Member Hotel.

Information, including special offers and privileges, may vary between Subscribers.

No Warranties:

The Service is provided “as is” with no guarantees or warranties whatsoever.

Staytus is not a party to any agreements between any Subscriber and any Member Hotel. Staytus shall not be held responsible for any service, behavior, representation, omission, or any action whatsoever made or not made by any Member Hotel. In case of any breach of any agreement between a Subscriber and a Member Hotel, the Subscriber shall not hold Staytus responsible.

Staytus shall have no responsibility if a Subscriber refuses to comply with these Terms.

Staytus does not provide guarantees of service, discounts, privileges, offers, or information. Staytus does not guarantee or warrant the availability or accuracy of any Information at any time whatsoever. Staytus does not provide refunds, and you as a Subscriber understand that Staytus is unable to assure that a privilege or offer from a Member Hotel will be supplied as referenced in the Information, or at all.

Staytus has the right to suspend or cancel any Information, including any discount, offer or privilege, at any time and for any reason or no reason.


If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your hotel room number, credit card information, contact information and/or demographic information. Purchases are made via the Member Hotel directly, and not via the Staytus App.

Links To Other Web Sites:

The Service may contain links to third­ party web sites or services that are not owned or controlled by Staytus.

Staytus has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party websites or services. You further acknowledge and agree that Staytus shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.


We reserve the right to designate in the future that certain of our Services are governed by separate terms.

Any amendment to or waiver of our Terms requires our express consent. You have the right to terminate your relationship with Staytus at any time by deleting your account.

We may amend or update these Terms. Unless otherwise required by law, we will provide you at least 30 days’ notice of amendments to our Terms, which will give you the opportunity to review the revised Terms before continuing to use our Services. Notice will be given by posting the new Terms here. We will also update the “Last Modified” date at the top of our Terms. Changes to these Terms shall become effective no sooner than 30 days after we provide notice of planned changes. Please note that we may not be able to provide such notice for changes to these Terms that are required to address technical evolutions of our Services or for changes made for legal reasons, both of which will become effective immediately. Your continued use of our Services following the notice period of planned changes confirms your acceptance of our Terms, as amended. We hope you will continue using the Service, but if you do not agree to our Terms, as amended, you must stop using the Service by deleting your account.


We will use reasonable skill and care in providing the Service to you and in keeping it a safe, secure, and error-free environment, but we do not guarantee that the Service will always function without disruptions, delays, or imperfections. You use the Service at your own risk and subject to the following disclaimers. We are providing the Service on an “as is” basis without any express or implied warranties, including, but not limited to, warranties of merchantability, fitness for a particular purpose, title, non-infringement, and freedom from computer virus or other harmful code. We do not warrant that any information provided by us is accurate, complete, or useful, that the Service will be operational, error free, secure, or safe, or that the Service will function without disruptions, delays, or imperfections.

Contact Us:

If you have any questions about these Terms, please contact us at [email protected]